1) A complaint must have been submitted within twelve months from the moment the event subject to the complaint has taken place.

2) If you have a complaint, you may get in touch with Anadolubank Nederland N.V by;

  a) phone: 020 - 5171934, 
  c) mail

Anadolubank Nederland N.V. 
Officia 1, Boelelaan 7, 
1083 HJ Amsterdam.

3) Should you have complaints which cannot be solved by above mentioned channels, you can directly address a letter to the Supervisory Board of Anadolubank Nederland N.V. at abovementioned address.