1) A complaint must have been submitted within twelve months from the moment the event subject to the complaint has taken place.
2) If you have a complaint, you may get in touch with Anadolubank Nederland N.V by;
a) phone: 020 - 5171934,
Anadolubank Nederland N.V.
Officia 1, Boelelaan 7,
1083 HJ Amsterdam.
3) Should you have complaints which cannot be solved by above mentioned channels, you can directly address a letter to the Supervisory Board of Anadolubank Nederland N.V. at abovementioned address.